Gentle care use to be to good and reliable and now they truly suck.. My driver smelled like he didnt shower and cigarette.. It was the worse experience ever
One of your drivers decided that it's a good idea to cut me off when their lane was merging. They had to go way over the speed limit and literally cut me off AFTER the merge entrance. I had to slam on my brakes to avoid them side swiping me. Maybe you should let whoever drives the red van with the number 178 on the back know that merging lanes are supposed to YIELD, not nearly cause an accident.
Started off fair when they first began to pick my Mother and I to my Mother's Dialysis treatments. Now they spread our regular driver thin on his runs. The Dispatchers believe that Maricopa is a small town and that every run is a 5 minute run. It takes about 25 minutes just to get from my home to the dialysis clinic. They book too many clients without the resources to pick them up. At the Dialysis Clinic there are at least 4 clients including my Mother that are being picked up late for both arrival and return trips. And Dialisys patients can't wait that long due to their illnesses. Their Vans are constantly breaking down and are never repaired properly. I honestly feel bad at the poor conditions the Drivers have to work with crappy vans. I give them a negative ten rating. Shame on Gentle care. One other thing, I feel the dispatchers should should ride every once in a while to understand the proper distances between trips so they'll know that not every trip is 5 minutes away.
Conveniently the email address listed on their website comes back as "undeliverable" probably because they're tired of receiving complaints.
Never have I been treated so shabbily, the driver was late, rude and smelled bad.
Don't ride alone! Nothing like being locked in a moving car with a stranger who is telling you how attractive you are and what a "treat" this is for him.
I feel sorry for any of their passengers.
Gentle Care Transport is a US Moving Company based in Thatcher, Arizona. Gentle Care Transport is located at 3333 W 8th St, Thatcher, AZ 85552, USA.
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